Shipping Details

Our products are sent out according to the postage rate you added at purchase, but please allow up to 5 days for delivery, as the postal service is the only part or the shipping process we have no control over. Please note that we ship standardly to the UK. Additional Shipping costs may apply for other destinations.

Whilst every effort is made to stock every product we list on our site, it is not always possible and sometimes events outside of our control dictate any delays.

We do not send out emails as a matter of course other than the confirmation email you receive when placing your order. Rest assured that we will contact you if there is a problem with your order!

Returns Policy

We want you to be happy with the goods you purchase from us. Our returns policy is detailed below:-

Faulty or Damaged Items

If you are returning an item because of an error on our part or because it is defective, we will be happy to either replace the product or offer a refund for the value of the goods returned upon receipt.

Incorrectly Ordered

We will accept the return of any item that has been incorrectly ordered by you provided that the products returned are unopened and in a resaleable condition. All incorrectly ordered returned to us will be subject to a 10% restocking charge.

To return an item

To return an item, simply enclose a note giving the reason for the return, wrap the package securely and send the package to our address (see bottom of page). Please remember to enclose a copy of your invoice. Alternatively enclose your name, address, e-mail contact or daytime telephone number. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box.

Due to the competitive pricing of products offered, we must strictly adhere to the return policy herein provided. If you require any further information regarding our returns policy please contact us.

Email : sales@coffeebuzz.co.uk

Our address is:

CoffeeBuzz.co.uk
Two Forest View,
Hammerwood Road,
Ashurst Wood
West Sussex
RH19 1XZ
United Kingdom

Tel: +44-1342-824932 .